About The Allison Spa
Our Practices, Philosophy & Policies
Welcome to The Allison Spa, where a friendly atmosphere greets you at every turn. Our spa is a haven of relaxation, blending warmth with a practical approach to wellness. Our luxurious treatments aim to refresh and pamper all your senses—smell, touch, and emotion. Inspired by Oregon’s natural beauty, our spa reflects the essence of the Pacific Northwest. Come join us for a complete pampering experience. Welcome to relaxation at The Allison Spa!
Earthy & Herbal
Fruits & Floral
Pinot Therapy
Water therapy
Information About Your Spa Appointment
Policies for Local Spa Guests (Non-Overnight Guests):
- Local spa guests must have a spa appointment to use spa amenities, and may only be used on the same day as scheduled treatments. Spa Amenities include: Saunas, Steam Rooms, Locker Rooms and Relaxation Lounges.
- Pool & Whirlpool: all local guests must purchase a local pool pass to access the pool and whirlpool. Guests must be 18 years of age. Please see our pool & terrace page for information on purchasing a pool pass.
- Fitness Studio: use of the Fitness Studio is for the exclusive use of overnight guests.
Cell Phone Policy:
We encourage a tranquil, technology-free environment for the comfort and privacy of our guests. While in the Spa, please silence your cell phone and keep stored in a provided secure locker. Thank you!
Spa Attire:
Luxurious robes, sandals and a personal locker are provided. It is customary to completely disrobe for most spa services. Undergarments may be worn during treatments if you prefer. All of our therapists are skilled in proper draping procedures to ensure your complete comfort and privacy.
Health Concerns:
Please indicate any health information or medical conditions such as illness, high blood pressure, allergies, heart ailments or pregnancy.
Please inform our team at the time of booking of any allergies or sensitivities to skincare ingredients to ensure a safe and personalized experience. Notifying our team on day-of service may result in modifying service length to accommodate the changes within your treatment.
Check-In:
Please arrive 15 minutes prior to your scheduled appointment time to check-in, relax and prepare for your service. Should you arrive late, your appointment time may be shortened to accommodate the next guest’s appointment.
Cancellation & No-Show Policy:
Please honor our 48-hour cancellation policy. Cancellations made with less than 48 hours notice will be charged 50% of the service price. No-shows and cancellations with less than 24 hours notice will be charged 100% of the service charge.
Group cancellation policies also apply.
We're Intuitive, But - Tell Us:
Before your treatment begins, please let the therapist know if any areas need special attention. During your massage, please don’t hesitate to express any discomfort as well as any preferences which will make your experience more enjoyable, such as music volume, massage pressure, bed temperature or whether your body is begging for some change in position or? This is your time for optimal relaxation and therapeutic benefits.
Food & Beverage:
Hot tea, infused water, and healthy snack options are available in the women’s, men’s and Co-ed Quiet Lounge. Guests are also welcome to enjoy beverages and healthy meals in our Spa Café.
Reservations:
Guests are encouraged to schedule spa appointments well in advance. A credit card will be required to finalize your appointment.
With Our Compliments:
Please enjoy complimentary use of all spa amenities with the purchase of most treatments and services.
Age Requirements:
Guests must be 18 years of age. Special arrangements may be made for youth appointments with the consent and participation of a parent or guardian.
Gratuities:
While not expected, gratuities may be given at your discretion.
18% – 20% is customary.